Shipping policy

SHIPPING POLICY

Last updated: May 2026

1. Order Dispatch Time Orders are generally dispatched within 24–48 hours after order confirmation (including Cash on Delivery orders).

Dispatch may be delayed due to unforeseen circumstances such as weather conditions, public holidays, or festive seasons (e.g., Janmashtami, Diwali, Holi, etc.).

2. Delivery Timeline ( Domestic country )

• Metro Cities: 2–5 business days
• Other Locations: 4–8 business days

Delivery Timeline ( International  )

10-15 days as per courier partners

International Orders Cash on Delivery (COD) is not available for international orders. Only prepaid orders (Credit/Debit Card, UPI, Net Banking, PayPal) will be accepted for international deliveries.

We ensure secure and careful packaging and assign the most suitable courier partner to ensure timely delivery.

3. Shipping Charges

Prepaid Orders

• ₹50 shipping charge on orders up to ₹500
• 🎉 FREE SHIPPING on orders above ₹500

Cash on Delivery (COD) Orders ( for domestic orders only )

4. Important Notes

• If an order is cancelled, lost, or undelivered — complete order amount including shipping charges will be refunded
• If part of an order is cancelled — shipping charges will not be refunded
• If an order is delivered and later returned — original shipping charges are non-refundable

5. Address Accuracy Customers are requested to ensure that the shipping address, phone number, and landmark are accurate at the time of placing the order to avoid delays or non-delivery.

6. Damaged or Tampered Packages

• Please do not accept the parcel if it appears tampered with or damaged
• In case of any damage, contact us immediately:

Customer Support 📱 WhatsApp: +91 9115936593 📧 Email: srijivastrasewa.com